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First steps in designing a videophone for people with dementia : identification of users' potentials and the requirements of communication technology

BOMAN IL; ROSENBERG F; LUNDBERG S; NYGARD JF
DISABIL REHABIL ASSIST TECHNOL , 2012, vol. 7, n° 5, p. 356-363
Doc n°: 160761
Localisation : Documentation IRR

D.O.I. : http://dx.doi.org/DOI:10.3109/17483107.2011.635750

PURPOSE: To identify, based on the literature, people with dementia's potentials
to manage an easy-to-use videophone, and to develop a videophone requirement
specification for people with dementia. METHOD: The study is based on the
Inclusive Design method, utilising the first two of four phases. Content analyses
of literature reviews were used to identify users' potentials for managing a
videophone and to gather recommendations regarding communication technology
design for the target group. Existing videophones in Sweden were examined
regarding potential fit to users with dementia. FINDINGS: This led to detailed
identification of cognitive, physical and psychosocial challenges that people
with dementia will probably have when using an ordinary telephone or videophone.
A requirement specification for videophone design to fit users with dementia was
formulated, with the seven principles of Universal Design as a framework.
CONCLUSIONS: The requirement specification presented here is aimed at designing a
videophone but might also facilitate design of other products for people with
dementia, particularly in the field of communication technology. Based on this,
further work will focus on developing a design concept and a prototype to be
empirically tested by people with dementia and their significant others, i.e. the
final two design process phases.

Langue : ANGLAIS

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