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Usability testing of two e-learning resources : methods to maximize potential for clinician use

MENON DK; KORNER BITENSKY N; CHIGNELL M; STRAUS S
J REHABIL MED , 2012, vol. 44, n° 4, p. 338-345
Doc n°: 156715
Localisation : Documentation IRR

D.O.I. : http://dx.doi.org/DOI:10.2340/16501977-0952
Descripteurs : HF - PROFESSIONNELS DE SANTE

Rigorous usability testing of e-learn-ing resources is
an important prerequisite to their wide-spread use among clinicians. This study
demonstrates the application of an evidence-based approach to usability testing
of two stroke-related e-learning resources (StrokEngine). METHODS: 14 stroke
rehabilitation clinicians (occupational therapists and physiotherapists) from
Ontario, Canada participated in a 1.5 h in-person testing session. Clinicians
navigated StrokEngine in search of information to answer questions on stroke
assessment/intervention. Their search patterns were observed and clinicians
provided verbal/written feedback about StrokEngine. Content analysis was used to
generate themes and categorize them under two broad categories: facilitators and
barriers to use. RESULTS: Five key facilitators and three key barriers to
Strok-Engine use were identified and related to screen format,
layout/organization, ease of navigation, quality of content, likelihood of using
StrokEngine in the future, and system dysfunctions. All 14 clinicians were very
or extremely satisfied with the layout/organization, quality and clinical
relevance of the content, stating that they were likely to use StrokEngine in the
future. CONCLUSION: All identified barriers from this study were addressed with
website modifications in order to maximize the usability and navigability of
StrokEngine. This rigorous methodology for usability testing can be applied
during the design process of any e-learning resource.

Langue : ANGLAIS

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